Privacy Policy

Cleveleys Sheds Ltd operates this store and website, including all related information, content, features, products, and services (the “Services”). Our online store is built on the WooCommerce platform, which runs on WordPress. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

2. Personal Information We Collect

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

3. How We Collect Information

We collect personal information from the following sources:

• Directly from You: When you create an account, place an order, sign up for marketing, or communicate with us.

• Automatically via the Services: Through the use of cookies and similar tracking technologies on our website, managed by the WooCommerce platform and associated plugins.

• From Our Service Providers: Including payment processors, shipping carriers, and marketing services, who process your personal information on our behalf.

4. How We Use Your Personal Information

We use your personal information for the following purposes:

• To Provide and Improve the Services: To process your payments, fulfill your orders, arrange shipping, manage your account, and create a customized shopping experience.

• Marketing and Advertising: To send you marketing, promotional communications (with your consent), and to show you online advertisements for products, including personalized advertising based on your activity.

• Security and Fraud Prevention: To authenticate your account, provide a secure shopping experience, and detect/investigate possible fraudulent or illegal activity.

• Communicating with You: To provide customer support and respond to your inquiries.

• Legal Reasons: To comply with applicable laws and regulations, respond to legal process, and enforce our terms and policies.

5. How We Disclose Personal Information (Sharing with Third Parties)

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes:

• With Our Service Providers: To enable core services such as IT management (WooCommerce/WordPress hosting), payment processing, data analytics, order fulfillment, and shipping.

• With Business and Marketing Partners: To provide marketing services and personalized advertising. These partners will use your information in accordance with their own privacy notices.

• For Legal Compliance: To comply with any applicable legal obligations, protect our rights, or in connection with a business transaction (e.g., merger).

6. Relationship with the Platform (WooCommerce/WordPress)

Our online store is powered by WooCommerce, which is a plugin for WordPress. These platforms collect and process information about your access to and use of the Services to facilitate orders and improve the store’s functionality. Information you submit to the Services will be processed by the store’s software and shared with the relevant third parties (e.g., payment and shipping providers) as necessary to fulfill your order.

7. Your Rights and Choices (UK/EEA)

If you reside in the UK or European Economic Area, you may have the following rights concerning your personal information, subject to exceptions and limitations:

• Right to Access / Know: The right to request access to the personal information we hold about you.

• Right to Delete: The right to request that we delete personal information we maintain about you.

• Right to Correct: The right to request that we correct inaccurate personal information.

• Right to Object to Processing: The right to ask us to stop or restrict processing for certain purposes, including marketing.

• Right to Withdrawal of Consent: Where we rely on consent to process your data, you have the right to withdraw that consent at any time.

You may exercise any of these rights by contacting us using the details below. We will respond to your request in a timely manner as required under applicable law.

8. International Transfers

Please note that your personal information may be transferred, stored, and processed outside the country you live in (e.g., outside the UK/EEA). When transferring data internationally, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, to ensure your data remains protected.

9. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your rights, please contact our customer support team: